SHIPPING AND DELIVERY
At Bangasree Jewellers, we are committed to delivering your jewellery safely, securely, and on time. Please read our Shipping & Delivery Policy to understand how we handle orders and deliveries.
- Order Processing
- All orders are processed after successful payment confirmation.
- Standard processing time is 2–5 business days, depending on product availability. • Customized or made-to-order jewellery may require additional time, which will be communicated at the time of purchase.
- Shipping Locations
- We currently ship across India.
- For international shipping inquiries, please contact us directly.
- Delivery Time
- Delivery timelines typically range between 3–7 business days after dispatch, depending on your location.
- Deliveries to remote areas may take slightly longer.
- Shipping Charges
- Shipping charges, if applicable, will be clearly mentioned at the time of checkout. • We may offer free shipping on select products, promotions, or order values.
- Secure Packaging
- All jewellery is packed with utmost care using tamper-proof and secure packaging to ensure it reaches you in perfect condition.
- Each package includes the invoice and necessary product documentation.
- Tracking Your Order
- Once your order is dispatched, you will receive a tracking ID via SMS or email. • You can track your shipment in real-time through the courier partner’s website.
- Delivery Guidelines
- Please ensure that someone is available at the delivery address to receive the package. • A valid ID proof may be required at the time of delivery for high-value shipments. • Bangasree Jewellers is not responsible for delays caused by incorrect address details provided by the customer.
- Delays & Unforeseen Circumstances
- While we strive to deliver within the promised timelines, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or regulatory requirements.
- In such cases, we will keep you informed and work to resolve the issue promptly.
- Damaged or Tampered Packages
- If you receive a package that appears damaged or tampered with, please do not accept the delivery and inform us immediately.
- Alternatively, notify us within 24 hours if any issue is noticed after acceptance.
- Contact Us
For any shipping or delivery-related queries, please contact:
Bangasree Jewellers
361, A. P. Nagar, Sonarpur Bazar More, Kolkata – 700150
Email: contact.us@bangasreejewellers.com
Your trust is our priority. We ensure that every order is delivered with the same care and commitment with which it is crafted.